1. General provisions and definition of terms

1.1 These general terms and conditions (hereinafter referred to as "GTC") apply to the business relationship between the buyer and the company BAS Slovakia s.r.o, with registered office at Kolmá 4, 851 01 Bratislava, Slovakia, ID: 53057180, VAT number: 21 21 256 698, VAT number: SK21 21 256 698 (hereinafter only "operator" or "seller") concluded through the system of the electronic trading house www.nosicetazne. sk (hereinafter referred to as "the system").

1.2 The GTC regulate the rights and obligations of the participants in the purchase contract concluded remotely via the server www.https://nosicetazne.sk/en/ between the seller and the buyer.

1.3 The rights and obligations of the parties to the purchase contract are governed by the legal regulation of the purchase contract according to section § 588 et seq. in connection with paragraph § 612 et seq. Act No. 40/1964 Coll., Civil Code.

1.4 A buyer is a natural or legal person registered in the system who sent an electronic order processed by the store's system after self-authorization.

1.5 Electronic order means a sent electronic form containing information about the buyer, a list of ordered goods from the electronic store offer and the price of these goods, processed by the store system or an e-mail sent to the seller's address.

2. Order

2.1 The condition for the validity of an electronic order is the true and complete filling in of all the required data and details, including telephone contact, in the registration form.

2.2 All received electronic orders are considered a draft contract and are considered binding.

2.3 The purchase contract, on the basis of which the sale of goods is carried out by the seller to the buyer, is created on the basis of a binding confirmation of the order in the system. The order (or part of it) confirmed by the seller's e-mail is considered binding for both parties, if there is no violation of the conditions agreed upon at the time of confirmation, and then the relationship between the customer and BAS Slovakia s.r.o. is also established.

2.4 The content of the order (exact specification of the goods and their number), the price for the goods and transport, the method of delivery, the method of payment for the goods are considered essential conditions.

3. Order cancellation

3.1 Cancellation of the order by the buyer The buyer has the right to cancel the order without giving a reason at any time before its binding confirmation by the seller. After the binding confirmation of the order, only if the seller does not fulfill the agreed terms of delivery. In case of cancellation of the confirmed order, the buyer is obliged to reimburse the seller for the damage caused by this transaction. The seller will exercise the right to compensation for damage mainly in the case of the purchase of goods "to order", which had to be procured at the request of the customer or in the event that demonstrable costs have already been incurred in connection with securing the goods.

3.2 Cancellation of the order by the seller

The seller reserves the right to cancel the order or its part in the following cases:

*in the case of a cash on delivery order, the order could not be confirmed bindingly (incorrect phone number, unavailable, does not respond to e-mails, etc.)

* in the event that the buyer did not take delivery of the goods in the past or violated the terms and conditions in another way

*the goods are no longer manufactured or supplied or the price of the supplier of the goods has changed significantly.

In the event that this situation occurs, the seller will immediately contact the buyer in order to agree on the next procedure. If the buyer has already paid part or all of the purchase price, this amount will be transferred back to his account or address within 15 calendar days.

4. Withdrawal from the purchase contract (mail order)

4.1 Withdrawal from the purchase contract by the buyer

The buyer has the right in accordance with the Act on Consumer Protection in Mail Order No. 108/2000 Coll. to withdraw from the purchase contract within 7 working days of receiving the goods. In the case of exercising this right, the buyer is obliged to comply with the conditions and procedure specified in point 4.2. GTC.

4.2 How to proceed in case of withdrawal from the purchase contract

Due to the fact that in case of withdrawal, the contract is canceled from the beginning, the supplier returns or replaces the buyer and the buyer to the supplier all mutually accepted performance.

If the customer decides to withdraw from the contract within the period specified in point 4.1, he is obliged to comply with the following conditions: contact us (see contact) with a request to withdraw from the contract, stating the order number, name and surname, date of purchase and your account number or address for a refund. If the buyer has already received and accepted the goods, he will send them back to our address listed in the contact section under the following conditions:

  • the goods must be in the original undamaged packaging (with undamaged protective film)
  • the goods must not be used
  • the goods must be undamaged
  • the goods must be complete (including the package leaflet, etc.)
  • send together with the proof of purchase - invoice

If all the above conditions for returning the goods are met, we will send you the money for the goods by transfer to your account, no later than 14 working days after the physical receipt of the goods. The goods must be sent registered and insured, as we are not responsible for their possible loss on the way to us. Cash on delivery shipments will not be accepted. If any of the above conditions are not met, withdrawal from the order will not be accepted and the goods will be returned at the sender's expense.

5. Price conditions

5.1 The price of the products is final, we are VAT payers.

5.2 The prices of postage and packaging are listed in point 6

5.3 The buyer has the option to pay in the following currencies: EUR, HUF

6. Postage and packaging

6.1 The transport of goods for our company within the Slovak Republic is provided by the DPD courier company.

Personal collection at the business address: Kolmá 4, 851 01 Bratislava - Petržalka (KOLPO building, office no. 1).


Slovak Republic - package up to 31.50 kg = 6.50 EUR
Collection point - package up to 31.50 kg = FREE

Order over EUR 100.00 - FREE SHIPPING
Cash on delivery - EUR 2.00

EXPORT zone 1:

Czech Republic, Hungary - package up to 31.50 kg = 9.00 EUR
Austria, Poland - packages up to 31.50 kg =
9.00 EUR

Cash on delivery = EUR 2.50

EXPORT zone 2:

Spain - package up to 31.50 kg = 75.00 EUR

Prices are shown without VAT.

In the case of an order before 3:00 p.m., we send the goods on the next working day.

  • 3 free delivery attempts
  • free return delivery to shipping address if unsuccessful
  • package tracking on the DPD website
  • software for printing labels, if necessary, packaging material is included in the price
    (flyer 35x45 or 45x55 cm), handling stickers FRAGILE and DO NOT KNOCK
  • insurance of each package up to €2,500 within national transport, €520 ex
    international transport
  • unique DPD HOME service for deliveries to private persons payment for
    cash on delivery by payment card to the courier via the POS terminal.

Maximum dimensions of 1 package during transport:
Weight max. 31.5 kg, 31.5 kg abroad. Longest side max. 175 cm. Circumferential length max. 300 cm (double the sum of the shorter sides + the longest side).

6.2 Postage and packaging for deliveries to the territory of the member states of the European Union, or of other states is determined individually on the basis of a written agreement (by email) between the buyer and the seller.

7. Conditions and possibility of payment for goods

7.1 By one-time transfer from the account to the bank connection of BAS Slovakia s.r.o. mentioned in the email notification.

7.2 Online payment through the 24Pay payment gateway.

7.3 By paying cash on delivery when you pick up the goods at the post office.

7.4 By paying the cash on delivery upon receipt of the goods by the DPD courier.

7.5 By concluding a contract with Home Credit Slovakia, as, Teplická 7434/147, 921 22 Piešťany. Consumer loan in installments.

7.6 By concluding a contract with Ahoj, as, Karpatská 15, 05801 Poprad. Consumer loan in installments.

7.7 If the price for the delivered products is not paid in full, the seller has the right to suspend further deliveries of goods until the price is paid.

8. Delivery conditions

8.1 Deliveries of the subject of performance (ordered goods) will be dispatched as soon as possible, depending on the availability of products and the seller's operational capabilities. The availability of the goods is indicated for each product.

8.2 Every customer is informed about all changes in the status of the order by email. You can check the order status after logging in to the system.

8.3 The goods are delivered via the courier company Direct Parcel Distribution SK s.r.o. (DPD) to the address specified by the customer in the order. The shipment of goods always includes an invoice.

8.4 Ownership of the products is transferred to the buyer upon acceptance and payment of the purchase price.

8.5 We deliver the goods exclusively on the territory of the EU.

8.6 Delivery of goods to the territory of the member states of the European Union, or of other countries, based on prior approval and mutual written agreement, prices for postage and packaging and/or other delivery conditions between the buyer and the seller.

9. Warranty conditions and Complaints procedure

9.1 This complaint procedure applies to goods that were purchased from the company BAS Slovakia s.r.o. and whose complaint was made within the warranty period of 24 months from the date of purchase of the goods.

9.2 An electronic invoice (sales document) is forwarded to the buyer for each item purchased from BAS Slovakia s.r.o. when ordering it, which also serves as a warranty document.

9.3 When taking over the goods, the buyer is obliged to check the following:

* whether it is a product that was ordered (if it is a product that was not ordered, do not unpack or open the product, otherwise it will not be possible to exchange it)

* whether the product is in intact condition, i.e. whether it has an obvious defect

The warranty does not apply to product defects caused by improper use, storage or damage to the product by the buyer. The packaging and contents of the product must not be mechanically damaged (mechanical damage means damage to the product that could not have arisen from normal use of the product for the purpose for which it was manufactured).

The buyer is obliged to claim the claimed goods under the above-mentioned conditions at the following address:

BAS Slovakia  Ltd
JCHronského 10
831 02 Bratislava

10. Liability for errors on the website www.https://nosicetazne.sk/en/

10.1 BAS Slovakia s.r.o. points out that the information provided on www.https://nosicetazne.sk/en/ is partly taken from third parties, may contain inaccuracies and may be updated without prior notice.

10.2 BAS Slovakia s.r.o. can change the products and services described on its pages at any time without prior notice and does not guarantee the material accuracy of their content.

10.3. The company BAS Slovakia s.r.o. is not liable to any other party for direct, indirect or extraordinary damages caused by the use of information from its own or linked websites.

11. Protection of personal data

11.1 The company BAS Slovakia s.r.o. fully complies with Act No. 428/2002 Coll. on the protection of personal data in information systems. Our company respects your privacy. However, in order to offer you valuable services, we need to know some of your personal data. We protect this data from misuse and guarantee that we will never provide your contact information and data about your purchases to a third party.

11.2 By using this online store, you agree to the collection and use of information about you and your purchases under the above conditions. By registering as a customer, news requester (so-called newsletter), poll participant and other forms of registration, you automatically agree that you can be informed about news in our online store by e-mail or by phone. If you no longer want this information, you have the option to stop sending it at any time according to the procedure specified in each message sent.

11.3 Our online store reserves the right to withdraw from the security guarantee in the event of an attack on the server by an unknown perpetrator (hacker). Only in that case, the above-mentioned data handling rules do not apply.

12. Final provisions

12.1 If the purchase contract is concluded in written form, any change to it must be in written form.

12.2 The contracting parties have agreed that communication between them will be carried out in the form of e-mail messages.

12.3 The relevant provisions of the Civil Code, Act, Act No. 22/2004 Coll. on electronic commerce and on the amendment of Act no. 128/2002 Coll. on state control of the internal market in matters of consumer protection and on the amendment of certain laws as amended by Act no. 284/2002 Coll., as amended, and Act No. 102/2014 Coll. on consumer protection in distance selling.

12.4 These business and complaint conditions become effective against the buyer upon conclusion of the purchase contract.

12.5 Before sending the order, the buyer will be asked to check the box to confirm that he has familiarized himself with these terms and conditions, read them, understood their content and agrees with them in their entirety.

The full text of the terms and conditions in PDF format.